Emotional Intelligence can be defined as the ability to identify and manage our emotions and the emotions of others. Needless to say it comprises, in my opinion, the Interpersonal and Intrapersonal Intelligences Howard Gardner, Professor of Cognition and Education at Harvard University, explains in his Theory of Multiple Intelligences.
When I come across someone who doesn’t seem to possess it, I cannot help wondering if Emotional Intelligence is something innate or, on the contrary, something we can learn, acquire as time goes by. I wish the latter option was possible, especially because nowadays, working on teams, cooperation, projects in groups, exchanges and so on, are really important and the people who lack it become an unpleasant burden we all have to cope with.
These people, who usually do not know the meaning of the word “empathy”, do not understand either how moral or ethical capacities develop, may be because they don’t have them. They have a childish behavior and instead of having an ethical mind capable of showing respect for others, their selfishness and arrogance undermine the interests of the group.
When everyone is focused on the same thing, the same aim…… when everybody has the same vision, it is easy to do a good job. However, what these people normally do is to break harmony and create conflict.
Sometimes it is difficult to confront these slippery characters and egregious behavior, but it is essential if we want to have an effective organization and take care of the welfare of the community.